Privacy Policy

1. Information We Collect

When you use Design Print Done, we collect the following types of information:

• Personal Information: Name, email address, phone number, and shipping address provided during checkout.
• Order Information: Products ordered, design files uploaded, order history, and payment details.
• Usage Data: Browser type, IP address, pages visited, and interactions with our website collected automatically through cookies and similar technologies.
• Design Files: PNG files and other design assets you upload to customize products.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders through our global network of partner printers.
• Send order confirmations, shipping updates, and support responses via email.
• Improve our website, products, and customer experience.
• Respond to your support inquiries and requests.
• Comply with legal obligations and protect our rights.

3. Information Sharing

We share your information only with the following third parties as necessary to operate our business:

• Partner Printers: Our printing and fulfillment partners receive your shipping address and files to produce and ship your orders. We work with multiple trusted facilities across the US, UK, Europe, and Australia.
• Email Provider: Our email service provider sends transactional emails on our behalf.
• Payment Processors: To securely process your payment transactions.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze website usage. See our Cookie Policy for more details.

5. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you.
• Request correction or deletion of your personal information.
• Opt out of marketing communications.
• Request a copy of your data in a portable format.

To exercise any of these rights, contact us at hello@designprintdone.com.

8. Children's Privacy

Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, contact us at:

Design Print Done (a brand of Now What Ventures, LLC)
Email: hello@designprintdone.com
Stuart, FL